Serving the medical supply needs of Western New York
Service is at the heart of everything we do at Sheridan Surgical. We know that it’s more than selling products; it’s providing the caring attitude, advice, instruction and follow-up care that makes the difference. Sheridan Surgical Inc.’s services range from pick-up and delivery of the patient’s wheelchairs, scooters and power chairs, stair lifts and lift chairs to ensuring the proper fitting of our customers ostomy and dressing supplies and compression stockings. We want you to be happy with every product and service you get from us.
Our services include:
- Evaluation of client for specialized products
- Evaluation of client's home and workplace for wheelchair accessibility
- Evaluation of client's feasibility for wheelchair transport
- Time and travel to secure proper documentation for patient
- Labor for warranty repair of defective products
- Pick-up and delivery of products
- Billing of primary or secondary payer sources
- Reworking of denied claims
- Follow-up with physicians
- Compliance reports for doctors and insurance companies
- Cleaning of equipment
- Loaner products while client's product is in for service
- Labor to build or assemble and test sophisticated mobility equipment
